Support
Support and contact
Answers to common questions, and how to reach us.
Frequently asked questions
When can I download AntiSlop?
AntiSlop is coming to iPhone (App Store) and Android (Google Play). The links will be on the home page as soon as the app is out.
How is the score calculated?
A versioned rule set is applied to what the maker declares: processing, additives, nutrition and how simple the ingredient list is. The same product and the same rule version always give the same score, and no AI model calculates it. Every result shows the reasons, how many points each finding moved, and a receipt with the rule version and source.
Why does a product have no score?
When the evidence is too thin – for example when the source has no ingredient list – we show Limited evidence instead of guessing. What is missing is listed under Not checked. A gap never counts as good news.
A product is missing or has wrong information. What do I do?
If the ingredient list or nutrition table is missing, you can photograph the label from the result. The text is read on your phone, you check it, and the contribution is checked against the barcode and the rules, by a person whenever something is unclear, before it can change a score.
If something else is wrong, email us the barcode and what is wrong.
Do my allergies change the score?
No. Allergies, diet and fasting add a personal note to the result – whether it fits you and your household – but the score is the same for everyone.
Does AntiSlop scan the apps on my phone?
No. App check looks up public records about an app you choose: its store privacy label, analysis of the app package and the publisher's own terms. It does not read which apps you have installed.
How do I invite someone to my household?
Go to Me → Household → Invite someone with an account, and send the code or link. The person you invite opens the link, or goes to Me → Household → Join a household and types the code (for example K7QM-4TXR). The code works for one person and expires.
A child, or anyone who won't use the app, can be added with just a name.
How do I cancel Premium?
Subscriptions are cancelled where they were bought: in the App Store (Settings → your name → Subscriptions) or Google Play (Payments and subscriptions). Deleting your AntiSlop account does not cancel the subscription.
Do you sell my data?
No. We have no ads, no third-party analytics SDKs and no tracking, and we never sell personal data. Anonymous usage statistics are sent only if you say yes in the app. Read more in the privacy policy.
How do I download my data?
Go to Me → Your information → Export data. You get a JSON file with everything stored on your account.
Which languages is the app in?
Norwegian and English. The app follows your phone's language, and you can switch under Me → Language.
How to delete your account
- Open AntiSlop and go to Me.
- Choose Your information.
- Tap Delete account and confirm by typing
DELETE.
No access to the app? See every way to delete your account.